If you can't find the answer to your question on our FAQs page, feel free to contact us.
How do I find the trips I have created?
If you have created and saved a trip, you will find it under the My Trips tab—part of the main navigation at the top of the screen.
From this tab you can access all your trips, review them, edit them, even delete a trip, or start a new trip.
How can I print my itinerary?
In the upper right corner of your my trip homepage is a print, dropdown menu. From here, you can select to print your itinerary or to
print your activities. If you choose to print your itinerary, you will be taken to an html version of your itinerary. You can print this
version of your itinerary or choose to have your itinerary sent to you as a pdf. If you choose to print activities, you will be taken to an
html version of all your saved activities. You will also have the option to have us send this to you as a pdf.
How do I add an attraction to my attraction list?
Next to each attraction (and on the attraction details page) is a button that reads Add. Simply click on this button to add an attraction to your attraction list.
How do I remove an attraction from my attraction list?
Once an attraction has been added to you attraction list, the button next to it changes to read: Added. Beneath the button is the word Remove.
Click on this to remove the attraction from your list. You can also click on the x next to the attraction name in the attraction list itself.
How can I edit my trip?
There is an edit button at the top of the page where you can review your itinerary, on your trip homepage, and on each of the day pages
for your trip. Click on this button to go to the edit screen where you can add and delete attractions, add and delete days, or rearrange the attractions
in your plan.
When I go to a page to read more about an attraction, how do I get back to where I was before?
In the upper left corner there is a return link that takes you to the page you came from. The link reads: Return: and then has the name
of the page you were on last.
How do I purchase the products that recommended for me?
Through our revolutionary system that uses the information you give us to match products to places to travelers, we are able to
suggest the best, books, CDs, DVDs, and travel products for your trip. Our system makes recommendations as you build your trip. Click
on the button Add to Cart next to the product you'd like to buy to add it to your cart and then purchase it through our partnership with
Amazon.com on Amazon's site. When you are done with the transaction, close the Amazon window to return to the Flyawaytrip.com Trip Planner.
How do I return a product purchased from Amazon?
Basic returns policy: Within 30 days of delivery, you may return any of the following purchased from Amazon.com: books in their original
condition; unopened CDs, cassette tapes, vinyl records, DVDs, VHS tapes, video games, or software; and any other merchandise in new
condition with original packaging and accessories. Read Amazon's complete Returns Policy.
Explanations:
How do the trip-building steps work?
Although you can always use the back button in your browser to navigate, or the next and previous step buttons at the bottom of
each page, there is also a step-by-step navigation at the top of screens that are associated with building your itinerary.
Each step is illustrated with a single-word description. The name of the step you are currently working on has a red line beneath it.
If a step is dark gray, you can go to it at any time. If it is pale gray, you need to wait before you can click on it. The steps are
sequential. You can only go back to a step after you have completed it—you can't jump forward.
How do I move from screen to screen?
As you work to create an itinerary you will see a Next Step and Previous Step button at the bottom of each screen. Use these to move
forward and backwards in the process.
What are activities?
We want you to have a great trip, so we've had our city experts write suggestions for what to do in your destination, and we
provide these suggestions-or Activities, as we call them-for the entire family at no cost. The activities are educational, and
fun exercises for you and your children to do in your destination city and at specific attractions.
How do I know what path to choose from the homepage?
Quick Planner
If you don't have a lot of time but want a personalized itinerary, this is probably the option you should select. In a series of
short screens, we collect information about where you're going, who's going with you, your goals, interests, and the types of attractions
you want to visit. We use this information to match you to places that we think you'd enjoy.
Trip Theme
If you want us to make general attraction suggestions but want do the planning yourself, pick this option. The only thing you have to do is
select a destination and a theme for your trip. Are you planning a family getaway, romantic escapade, or daring adventure? Pick one of our
nineteen themes for your trip, and we'll show you all the attractions our experts think you'll enjoy.
Just Browsing
If you're used to browsing and prefer to be in control and do the research yourself, this is the option for you. Tell us where you're
going and we'll give you a list of all the attractions and expert information associated with that destination. You choose which attractions you want
to visit to build your own itinerary.
Dream Trips
If you'd like to view trips that others have taken and recommend, this
is the route for you. Select this option to view sample vacations from
fellow travelers and those recommended by our panel of experts.
What does an itinerary include?
Our personalized itineraries include:
A description of your destination
A map with driving and/or walking directions for the trip as a whole and for each day
Restaurant & hotel recommendations based on each day of your visit
Free activities for your entire family
Suggested products to enhance your travel experience
An overview of your day-to-day itinerary and details about each attraction, including:
Tips and travel alerts from travel experts
Practical information about each of the attractions on your itinerary: information about bathrooms, eating and drinking spots, special needs, transportation, tours, and events
Information about attractions that are great to visit after an attraction in your itinerary
Information about attractions like one you are planning to visit
Plane and Hotel Reservations (if you make them through our site)
Definitions:
What is the percent match next to each attraction?
Our goal is to match you to the attractions that are perfect for the trip you're about to take. Using the information
you give us and the information we get from our city experts, we runs a unique trip algorithm to generate a specific
% match for you to an attraction. The percent match is a reflection of how well we think an attraction matches your interests, goals, and
the types of attractions you'd like to visit on a particular trip; it defines how close an attraction is to being a perfect place for
you to visit.
What is the personal shopper?
Didn't think you could afford a personal shopper? Think again. We have designed a personal shopper to recommend specific
items for you and the people you're traveling with that are perfect for the destination you're visiting. The more profiles
you have completed for the people on your trip, the better our personal shopper's recommendations are. So give us some information,
and we'll give you great products.
If you can't find the answer to your question on our FAQs page, feel free to contact us.